Shipping & Delivery Policy

Delivery Areas

We deliver across Nairobi and throughout East Africa (Kenya, Uganda, Tanzania, Rwanda). Delivery options and fees are shown at checkout based on your location.

Processing Time

In-stock orders are processed within 1–2 business days. Custom-printed or made-to-order packaging may take 5–10 business days - the lead time is confirmed on your quote.

Delivery Fees

Shipping is calculated at checkout by destination and order weight. Bulk and wholesale orders may qualify for free or discounted delivery - contact our team for a quote.

Tracking & Pickup

Once dispatched, you will receive a notification with tracking or pickup details.

You may also collect your order from one of our pickup stations selected at checkout.

Delays

We are not liable for delays caused by courier services, weather, or events beyond our control, but we will always keep you informed and help resolve any issue.